Cancellation Policy

At TRAK Driver Training, we respect both your time and ours. We understand that plans can change, so if you need to cancel or reschedule a lesson, please give us at least 24 hours notice. This allows us to offer the time slot to another learner.

• Cancellations made with less than 24 hours notice will incur 100% of the lesson fee.

• If we need to cancel or reschedule, we’ll provide as much notice as possible and work with you to find another suitable time. If this isn’t possible, we’ll refund any prepaid lessons or packages affected.

We know unexpected situations can arise, and we’ll always do our best to find a fair solution. If you have any questions about our cancellation policy, please get in touch.

By booking a lesson with TRAK Driver Training, you confirm that you have read, understood, and agree to these terms.

Learner Responsibilities

• Licence: You must hold a valid and current NSW learner licence (or a valid overseas licence) and carry it with you to every lesson. By booking, you confirm you do not have any disqualifications, suspensions, cancellations, or pending charges in NSW or elsewhere.

• Mobile Phones: Phones must be switched off or set to silent and kept out of sight during lessons.

• Pick-up & Drop-off: Lessons will start and finish at the agreed address unless otherwise arranged.

• Behaviour: Lessons may be ended immediately if you:

  • appear to be under the influence of drugs or alcohol, or

  • engage in anti-social behaviour (physical or verbal abuse).

If a lesson is terminated for these reasons, the full lesson fee will still apply. Your safety and the safety of our instructors is always our priority.

Website Use

By using this website, you agree to the following terms and conditions, along with our Privacy Policy, which together govern TRAK Driver Training’s relationship with you in relation to this site.

• The terms “TRAK Driver Training”, “we”, “us” refer to the website owner. The term “you” refers to the user or viewer of the website.

• Website content is for general information only and may change without notice. While we aim for accuracy, neither we nor third parties provide guarantees about completeness, reliability, or suitability. You acknowledge that information may contain inaccuracies, and we exclude liability for any issues to the maximum extent permitted by law.

• Use of any information from this site is entirely at your own risk. It’s your responsibility to ensure services meet your specific requirements.

• All material on this site — including design, layout, look, and graphics — is owned or licensed by us. Reproduction is prohibited unless permitted under copyright law.

• All trademarks not owned or licensed by us are acknowledged.

• Unauthorised use of this website may result in claims for damages or criminal action.

• External links are included for convenience. They don’t signify endorsement, and we’re not responsible for content on linked sites.

• You may not create links to this site without our prior written consent.

• Use of this website, and any disputes, are subject to the laws of Australia.

• We reserve the right to update these terms at any time without notice. Continued use of the site after updates means you accept the revised terms.

By using this website, you confirm you have read, understood, and agree to these terms.

If you have any questions, please contact us.